Grievance Redressal & Escalation Matrix

Official Grievance Redressal and Escalation Matrix for BULLSSTRATEGY ADVISORY PRIVATE LIMITED (Research Analyst).

Entity

BULLSSTRATEGY ADVISORY PRIVATE LIMITED

SEBI RA Reg No.

INH000019558

Phone

+91 85111 16948

SEBI Registration Details:

(a) Registered Entity Name: BULLSSTRATEGY ADVISORY PRIVATE LIMITED

(b) Trade Name / Website: www.bullsstrategy.com

(c) Type of Registration: Research Analyst

(d) SEBI RA Registration Number: INH000019558

(e) BSE RA Enlistment Number: 6487

(f) Official SEBI Research Analyst List: View list of SEBI registered Research Analysts

(g) Official BSE Registered RA Directory: View BSE Registered RA Directory

(h) Registration Date: Feb 03, 2025

Registered / Correspondence Address:

Office No. TF55, Shreesiddheshwar Hallmark, Ajwa Road, Vadodar, VADODARA, GUJARAT, 390019

Customer Support & Primary Contact:

Customer Support Head / CEO: TANISHKA JOSHI

Phone: +91 85111 16948

Email: bullsstrategyadvisorypvt@gmail.com

Important Note on Grievance Redressal:

If you are dissatisfied with any aspect of our services, please raise your concern through the following channel:

Email: bullsstrategyadvisorypvt@gmail.com

Phone: +91 85111 16948

Escalation Process:

If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the following platforms:

SEBI Grievance Platforms:

(i) SEBI SCORES Portal: Visit SEBI SCORES grievance redressal portal

(ii) SEBI SMART ODR Platform: Visit SEBI SMART ODR online dispute resolution platform

(iii) SEBI Toll-Free Numbers: 1800 22 7575 / 1800 266 7575

(iv) SEBI Regional Offices Contact List: View SEBI Regional Offices contact list

SEBI SCORES Mobile Apps:

(i) iOS (Apple): Download SEBI SCORES app from the App Store

(ii) Android (Google Play): Download SEBI SCORES app from Google Play

Investor Education & Awareness Tools:

SEBI Investor Website: Comprehensive source of investor rights, guidelines, and market tools.

Visit the SEBI Investor Website

SEBI Saarthi App (Investor Education):

(i) Android: Download SEBI Saarthi app from Google Play

(ii) iOS: Download SEBI Saarthi app from the App Store

Investor Protection Guidelines:

To Avoid Unauthorised & Fraudulent Services:

Important Notice on Fee Payments:

  1. All fee payments for research services must be made only through the official website of the SEBI-registered Research Analyst (RA) and via verified and approved payment channels.

BULLSSTRATEGY ADVISORY PRIVATE LIMITED (SEBI Reg. No.: INH000019558) does not authorize any third-party payment links, UPI IDs, or personal accounts for receiving service fees.

Accepted Payment Methods:

  1. Payment gateway linked through the official website: www.bullsstrategy.com
  2. Direct transfers to the bank account registered in the name of BULLSSTRATEGY ADVISORY PRIVATE LIMITED
  3. Centralized Fee Collection Mechanism (CeFCoM)/Verified UPI, if applicable

Disclaimer:

Payments made through unofficial means (e.g., personal accounts, unverifiable links, or agents claiming to represent the RA) will not be considered valid, and no responsibility or grievance redressal will be entertained for such transactions.

  1. To avoid fraud or impersonation, always verify the payment instructions directly on the official website and retain receipts for all transactions.
  2. Always insist on payment invoices from the RA’s official email address listed with SEBI.
  3. Immediately report any suspicious or unauthorised accounts or individuals claiming to represent us.
  4. Verify our registration using the official SEBI and BSE links below:
    1. SEBI Registered Research Analyst: View list of SEBI registered Research Analysts
    2. BSE Registered Research Analyst: View BSE Registered Research Analyst directory

BSE Investor Alerts & Press Releases:

Stay updated on investor alerts and press releases from the Exchange:

(i) BSE Media Releases: View BSE Media Releases

(ii) BSE Investor Awareness: View BSE Investor Awareness page

Investor Charter & Complaint Table:

To view our full Investor Charter, MITC, Service Timelines, and Complaint Handling Matrix, visit: www.bullsstrategy.com